LRO (LIA Relationship Officer) – Frequently Asked Questions

What is an LRO?

An LRO (LIA Relationship Officer) is the main point of contact between a company and LIA.

They act on behalf of the company in relation to:

• Employee study and qualification requirements
• Membership renewals
• Event registrations
• Managing employee records through the LIA company portal

If a company is part of an LIA group scheme, the LRO may also:

• Enrol employees in courses
• Renew memberships on employees’ behalf
• Access and manage employee details within the company portal